What is your return policy?

Hassle-Free Receiptless Returns

No receipt? No problem! Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).

  • We do not provide exchanges or price adjustments.
  • We are unable to accept returns on mattresses.
  • We are unable to accept returns of pillows and cushions without all of their tags.
  • We are unable to accept returns of items marked “All Sales Final”, which includes clearance items.
  • Products delivered via our home delivery partner must be returned in-store. 
  • Christmas merchandise returned after December 25 will be refunded for the current price of the items.

If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.

Still need help? Email our Customer Care team at customercareline@athome.com

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