Frequently Asked Questions

  Suggested Topics

Buy Online - Pick Up In-Store

• I don't see the "add to cart" button on my item. Can I still buy it online and pick it up in my local store?
• What items are available for Buy Online, Pick Up in Store?

Credit Card

• Who do I contact with At Home Credit Card questions?
• Where can I pay my at home credit card bill?
• How can I apply for an At Home Credit Card?

Insider Perks

• When do I get my 10% coupon if I already signed up?
• How do I sign up for Insider Perks?
• What is Insider Perks?

Business & Policy Questions

• How do I report an ethics concern?
• Does At Home provide franchise opportunities?

Store and Product Questions

• Does At Home have delivery service?
• Does At Home offer online shopping?
• Are motorized carts available?
• Does At Home plan to open a store near me?
• Does At Home offer assembly services?
• Does At Home accept product requests or special orders?

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Hours of Operation

• What are your store hours?
• How do I find the nearest At Home location?
• What are your holiday hours?
• What are your hours of operation?
• Holiday Hours
• Is At Home open on holidays?

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Corporate Office

• Where is the At Home corporate office located?

Forms of Payment

• What forms of payment does At Home accept?
• Does At Home offer tax exempt purchases?
• What forms of payment do you accept?
• Does At Home offer tax exempt on purchases?

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Return Policy

• What is your return policy?
• Can I get store credit if I do not have my receipt?
• Unsolicited Ideas

Discounts and Sales

• Can I sign up to receive email alerts about new arrivals and sales events?
• Can I purchase wholesale?
• If I buy in bulk or large quantities, can I get an additional discount?
• Can I sign up to receive email alerts about new arrivals and sales events?
• Do you offer wholesale/large quantity discounts?

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Employment

• Can I contact someone to verify previous employment?
• Does At Home accept employment applications online?
• Can I contact someone to verify previous employment?
• Does At Home accept employment applications online?

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