Frequently Asked Questions

  Suggested Topics

US State Sales and Use Taxes
• How Tax is calculated
Buy Online - Pick Up In-Store
• I don't see the "add to cart" button on my item. Can I still buy it online and pick it up in my local store?
• What items are available for Buy Online, Pick Up in Store?
Credit Card
• Who do I contact with At Home Insider Perks Credit Card questions?
• Where can I pay my At Home Insider Perks Credit Card bill?
• How can I apply for an At Home Insider Perks Credit Card?
Insider Perks
• When do I get my 10% coupon if I already signed up?
• How do I sign up for Insider Perks?
• What is Insider Perks?
Business & Policy Questions
• How do I report an ethics concern?
• Does At Home provide franchise opportunities?
• Unsolicited Ideas
Store and Product Questions
• Does At Home have delivery service?
• Does At Home offer online shopping?
• Are motorized carts available?
• Does At Home plan to open a store near me?
• Does At Home offer assembly services?
• Does At Home accept product requests or special orders?

See More

See Less
Hours of Operation
• What are your store hours?
• How do I find the nearest At Home location?
• What are your holiday hours?
Corporate Office
• Where is the At Home corporate office located?
Forms of Payment
• What forms of payment does At Home accept?
• Does At Home offer tax exempt purchases?
• What forms of payment do you accept?
Return Policy
• What is your return policy?
Discounts and Sales
• Does At Home offer wholesale or large quantity discounts?
• Can I sign up to receive email alerts about new arrivals and sales events?
Employment
• Can I contact someone to verify previous employment?
• Does At Home accept employment applications online?