Can I change or cancel my order?

There is a very small window of time, usually only a few minutes, when you may be able to cancel your order online through your order history page.

If the cancellation option is no longer available, that means your order is already being processed and can no longer be modified or canceled.

At this time, we are unable to:

• Change or remove items from an order
• Update or correct the shipping address
• Change an order from pickup to shipping or delivery
• Change the delivery method after the order has been placed
• Refund shipping fees once an order has shipped, even if the order is no longer wanted

Our return policy and instructions are below:

https://help.athome.com/hc/en-us/articles/203774695-What-is-your-return-policy-

https://help.athome.com/hc/en-us/articles/8835479451789-Return-instructions